JOB DESCRIPTION
Role : Associate - Account Management (US Shifts)
Experience : 0-6 months
Job Location : Chennai
About OJ Commerce:
OJ Commerce is a fast-growing, profitable online retailer based in Florida, USA with a full-fledged India office based in Chennai driven by a sophisticated, data-driven system to run the operations with virtually no human intervention. We strive to be the best-in-class ecommerce company delivering exceptional value to customers by leveraging technology, innovation and brand-partnerships to provide a seamless & enjoyable shopping of high-quality products at the best prices to our customers.
Responsibilities:
- Connect with US vendors periodically and operate on improving relationship and sales.
- Ensure that vendor connects tracked using tickets are completed on time.
- Maintaining the notes of conversations and ensuring data base is updated including tickets and trackers.
- Coordinating with internal teams ( Catalog Team, Customer Service Team and Operations Team) to ensure data is updated and information is passed on about vendors.
- Performance reporting of assigned vendors on sales revenue.
Skills:
- Strong communication and interpersonal skills.
- Strong time management skills
- Strong computer skills, to work with customer databases, spreadsheets.
- Strong attention to detail, to ensure accuracy and completeness in all Account Management - related tasks.
- Should be willing to work in night shifts (US Shifts).
What we Offer
• Competitive salary
• Medical Benefits/Accident Cover
• Work From Home
• Fast paced start up