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Operations Specialist

Chennai
Work Type: Full Time


Role              : Operations Specialist

Experience   : 4 to 8 years

Job Location: Chennai


About OJ Commerce: 


OJ Commerce is a fast-growing, profitable online retailer based in Florida, USA with a full-fledged India office based in Chennai driven by a sophisticated, data-driven system to run the operations with virtually no human intervention. We strive to be the best-in-class eCommerce company delivering exceptional value to customers by leveraging technology, innovation, and brand partnerships to provide a seamless & enjoyable shopping of high-quality products at the best prices.


Responsibilities:

  • PO Management (purchase orders for products with factories) – Creation, Changes, Follow-up
    • Create and modify POs with factories based on sales forecasts – prioritize them for timely Shipping and delivery to warehouses.
    • Review & reschedule POs based on requirements.
    • Coordinate with factories, freight operations, and warehouse for PO approvals, and inventory reconciliation end to end.

  • Warehouse management
    • Monitoring inventory at warehouses – Identify missing, damaged goods, reconcile actual inventory and expected inventory, and coordinate with warehouses
    • Set up/modify new products with the warehouse system.
    • Follow-up with warehouses with timely shipping, based on agreed-upon SLAs
    • Monitor warehouse billing to be compliant with norms that we have agreed upon


  • Exception management with other stakeholders
    • Create new tech/process improvements to ensure that edge-case failures that happen in warehouses / shipping issues do not recur (via both process or tech improvements)
    • Work with customer support and other teams to handle exceptions that result in order cancellations / order investigations etc
    • Work with finance for investigating orders / inventory issues for certain projects or edge-case scenarios


  • Be the repository of knowledge for POs and Inventory for products
  • Analyze data to discover trends and patterns
  • Monitor data to identify changes in financial and business trends



Skills

  • Background in supply chain management – with knowledge of issues around inventory, purchases, and frequently based issues thereof
  • Ability to use SQL and Microsoft Excel to create pivot tables, graphs and charts
  • Strong written and verbal communication skills.
  • Excellent critical thinking skills to help solve business problems and make decisions
  • Tendency to pay close attention to small details that could impact results
  • General knowledge of business operations, objectives, strategies, process,es and information flow



What we Offer

• Competitive salary

• Medical Benefits/Accident Cover

• Flexi Office Working Hours

• Fast paced start up

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